Faster Payment Solution (FastPaid.Org) responds only to requests from government and law enforcement agencies received from government and law enforcement personnel with provision of verifying credentials of these employees.These Guidelines are provided for use by law enforcement or other government entities when seeking information about sending requests to and liaising with Faster Payment Solution (FastPaid.Org) in order to receive information on the users and their transactions.As it is stated in our Terms of Service, the services are provided by the following legal entity: registered in Seychelles.
Faster Payment Solution (FastPaid.Org) is responsible for processing law enforcement requests from all jurisdictions in accordance with the Terms of Use, privacy policy, and applicable law.
Faster Payment Solution (FastPaid.Org) accepts legally valid government or law enforcement information requests by email to compliance@fastpaid.org
For prompt consideration of information requests from authorized law enforcement officers, this request must contain the following:
Features of the request, including:
For emergency requests, i.e., when it relates to circumstances involving imminent and serious threats to the life/safety of individuals, please submit “EMERGENCY REQUEST” in the subject line.
Faster Payment Solution (FastPaid.Org) uses all its efforts to collect and provide information to the competent authorities to the maximum extent possible, however, Faster Payment Solution (FastPaid.Org) does not assume any responsibility and does not give any guarantees regarding the accuracy, adequacy and completeness of the information provided in response to the request. Please note that any paucity of information is possible and may be caused by any reason, including, but not limited to, the human factor, hardware and software flaws and failures.
Correspondence at the request of the competent authority is confidential and privileged and can only be used for the purposes of the request.
In order for Faster Payment Solution (FastPaid.Org) to accept your request it must meet the following requirements:
Acceptance of legal process by any of these means is for convenience and does not waive any legal objections, including lack of jurisdiction or proper service.
For fastest response times, requests for user information from law enforcement agencies should be sent by email to compliance@fastpaid.org.
If your agency must submit requests via mail or in person, our address is as follows:
Faster Payment Solutions Limited
Bewise Point 221-227 High Road
Harrow, England, HA3 5EE
Please email compliance@fastpaid.org to advise you have submitted a request via mail or intend to serve in person. Requests received by mail are subject to additional processing time.
Faster Payment Solution (FastPaid.Org) reserves the right to provide notice to users before producing information related to their account unless:
Law enforcement officials who do not want their request disclosed should provide an appropriate court order or process establishing that such notice is prohibited or provide sufficient detail for Faster Payment Solution (FastPaid.Org) to determine whether a request falls into one of the exceptions above.
Faster Payment Solution (FastPaid.Org) typically responds to valid requests for information within two business weeks. However, response times may take longer than two business weeks depending on the complexity and scope of the request. If you require an expedited response, the required response deadline should be stated clearly in both the submission documentation and the formal request itself.
Law enforcement officials with questions about these guidelines should email support@fastpaid.org. Please note that we will not respond to non-law enforcement inquiries received at this email address.
These guidelines are regularly reviewed by Faster Payment Solution (FastPaid.Org) and are subject to change at our discretion.
